Security and Privacy at Upback Cloud Inc.

Security

Infrastructure Security

• - Data Centers: Our services are hosted in state-of-the-art data centers that comply with industry standards for security and availability.
• - Physical Security: Data centers are equipped with 24/7 monitoring, access control systems, and biometric security measures to ensure only authorized personnel have access.
• - Network Security: We utilize firewalls, intrusion detection systems, and regular vulnerability assessments to protect our network from threats.

Data Security

• - Encryption: All data is encrypted in transit using SSL/TLS protocols and at rest using AES-256 encryption, ensuring your data remains confidential and secure.
• - Access Control: Strict access controls are in place to ensure that only authorized personnel have access to systems and data. Access is granted on a need-to-know basis and is regularly reviewed.

Application Security

• - Development Practices: We follow secure coding practices and conduct regular security testing, including penetration testing, to identify and remediate vulnerabilities.
• - Authentication: Multi-factor authentication (MFA) is available to enhance the security of your accounts.

Privacy

Data Protection

• - GDPR Compliance: We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our Data Processing Agreement outlines our responsibilities and your rights regarding personal data.
• - Data Minimization: We collect and process only the data necessary to provide our services effectively.

Customer Control

• - Data Ownership: You retain ownership of your data. We act as a data processor only for processing data on your behalf and according to your instructions:
  • - Your personal data required for administration purposes
  • - The credentials you entered when setting up your account
  • - We might act as a data processor for the databases you backup only if you chose our storage; otherwise, the backup flow is direct from your server to your storage.
• - Data Access: You have access to your data at all times and can export or delete your data as needed.

Transparency

• - Privacy Policy: Our privacy policy provides clear information about what data we collect, how we use it, and your rights concerning your data.
• - Breach Notification: In the unlikely event of a data breach, we will promptly notify affected customers and provide relevant information and support.

Commitment

At Upback Cloud Inc., we are committed to maintaining the highest standards of security and privacy. We continuously review and enhance our security measures to protect your data and support your compliance needs.

For more detailed information about our security practices or privacy policies, please contact our support team.