Upback Cloud Terms of Service | User Agreement

Please read these Terms and Conditions carefully before using our UpBack! database backup software and related services provided by Upback Cloud Inc. These Terms and Conditions govern your access to and use of our services. By using our services, you agree to be bound by these Terms and Conditions.

  1. Service Provision:
    1. Use of UpBack!: Our services provide database backup and restore capabilities to assist you in protecting your data. It is your responsibility to properly configure and use the UpBack! software according to our provided documentation and guidelines.
    2. Data Ownership: We do not handle or store customer data as part of our backup service. The data being backed up and restored remains solely under your control and ownership. We are not responsible for the accuracy, completeness, or integrity of the data you choose to back up using our services.
  2. Limitation of Liability:
    1. No Data Loss Responsibility: While we strive to provide reliable and secure services, we do not assume responsibility for any data loss or corruption that may occur during the backup or restore process. You acknowledge and understand that the backup process involves various factors, including but not limited to network connectivity, hardware failures, and software errors, which are beyond our control. It is recommended to maintain additional data backups and implement appropriate disaster recovery measures.
    2. No Warranty: Our services are provided on an "as is" and"as available" basis, without any warranty or guarantee, whether express or implied. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.
    3. Limitation of Liability: In no event shall Upback Cloud Inc., its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our services, including but not limited to data loss, business interruption, or financial loss.
  3. Intellectual Property:
    1. Ownership: We retain all intellectual property rights related to the UpBack! software and services, including but not limited to copyrights, trademarks, and trade secrets.
    2. Restrictions: You are granted a limited, non-exclusive, non-transferable license to use our services for their intended purpose. You shall not copy, modify, distribute, sell, or lease any part of our services or attempt to reverse engineer or decompile the software.
  4. Indemnification:

    You agree to indemnify, defend, and hold harmless Upback Cloud Inc., its directors, employees, and affiliates from any claims, damages, liabilities, and expenses arising out of your use of our services, violation of these Terms and Conditions, or infringement of any third-party rights.

  5. Termination:

    We reserve the right to suspend or terminate your access to our services at any time without prior notice or liability, including in the event of a violation of these Terms and Conditions.

  6. Governing Law:

    These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Canada.

  7. Contact Us:

    If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

    Upback Cloud Inc.

    #250 - 997 Seymour St.
    Vancouver, BC, Canada
    V6B 3M1

    email: help@upback.cloud